There is a dedicated section for user management in the InsightsHub. You can access the Manage Users section from the main menu.
In the manage users section you can add sub-users to your account. These are users you wish to provide access to your analytical applications and reports. You can add users one by one or import users all at once using the Import Users feature and following the import instructions.
You will be able to assign Admin, Application Users and Static Report User rights to each user you have added as sub-users to your account. You have to add the users and assign them rights and click the update users button to save your configuration, in order to be able to assign users to a solution. If you have added a user with Application User rights you will then be able to add that user as a user on your solutions section.
Assign users rights by clicking on the tick boxes provided. The Active users when showing a green thumb means that the user has accepted your invitation, and red thumb means they have not, as yet, accepted your invitation.
You will only see your solutions once you have configured your solution successfully. If you are on the solution page and you don’t see any solutions to assign users too, please reconfigure your solution accordingly.
You will only be able to add a user to a solution once you have assigned the user rights in the Manage User top section i.e. as an Admin, Application User and/or report user.
Assigning a user Admin Rights to the system means that that user can subscribe to additional licenses, can manage other user access, assign licenses, and can configure solutions within the account.
Assigning a person as an Application user license type means that user will now have access to the applications on a solution of your choosing. Once you have assigned a user a license type such as Analyst/Engineer/Scientist license to a solution, and assign the user access to an analytical application they will be able to access such analytical applications with the rights assigned, from the dashboard.
A report user does not have rights to access an analytical application but will be able to be added to the solution and assigned report distribution to the solution. You can select the reports you wish to assign to the user by going to the report assignment section.
Here you are able to see all the licenses you have subscribed too as well as the amount of licenses that have been assigned or not assigned.
Once you have assigned users with access rights i.e. Admin, Application or Reports you can now add users to the solutions.
It may take some minutes to access the analytical applications should you change license assignments for a user, as we need to perform a reload of the application and applications with a lot of data might take a couple of minutes to reload.