Support Hours

We are based in South African and thus follow the South African Standard Time (SAST/UTC+2).

We aim to address all tickets raised within a day within the same or next day so depending on the complexity of the issue you could expect a 4-8 hour turn around. Please keep the timezone in mind as we may be ahead or behind you in time by quite many hours if you are not based in Africa or Europe.

Our server maintenance periods are every Saturday morning 10:00 – 11:00 SAST/ATC+2 Time

InsightsHub - Application Access - Log in


Application Access Login

It may be that you receive the following view and information when you try and access your applications:

Error Message:

Published apps are organized in streams, and are made available to users according to access rights. You do not have access to any apps or any other content. Please contact your system administrator for further information.

This error may appear when your session has ended but still active in your browser cache. Please use the Log in button option as indicated in the below image to log back into your InsightsHub application stream views.

Application Access Login