We are based in South African and thus follow the South African Standard Time (SAST/UTC+2).
We aim to address all tickets raised within a day within the same or next day so depending on the complexity of the issue you could expect a 4-8 hour turn around. Please keep the timezone in mind as we may be ahead or behind you in time by quite many hours if you are not based in Africa or Europe.
Our server maintenance periods are every Saturday morning 10:00 – 11:00 SAST/ATC+2 Time
Please review our Website & InsightsHub Video:
How To Register
- Go to the registration page on our website
- Select the Sign Up option from the registration page. If you have already register you can use the Log In option to log into InsightsHub
- Please provide an email, username and password (as recommended) and click on the SIGN UP button
Or you can access the login from the main menu:
- Select the Login button from the main header on the site
- Alternatively, select the main menu icon to show the main menu and click on LOGIN